Optimization of Land Use Application Process
Partnered with the Town of Los Gatos to streamline the engineering review process for complex land use permits (Architecture & Site and Grading). The existing workflow suffered from disconnected systems, redundant data entry, and ambiguous status tracking, leading to undefined delays in permit appro...
Workflow AnalysisLean Principles (Kanban, Poka-Yoke)PythonWork SamplingRoot Cause AnalysisAccela (Land Management Software)Process ImprovementData VisualizationOperational AuditingCross-Functional Communication